6. What factors determine how you plan the menu - is your chef specially trained, is he a former pro cook?
Madam Kim who is the founder of Kim's Kitchen personally plans the menu. She has 23 years experience in the food industry and prior to starting Kim's Kitchen, she has tasted countles of buffets and home-cooked delivery menus. At the same time, she has an acute sense of understanding and pre-empting individual's. This stems from a strong interest in food and also from our loyal customer's feedback. It is hard to put a finger on the factors that determine the planning of our menu, but it can be summarized that at Kim's Kitchen, we certainly put in our hearts in sensing customers' needs and wants. Our main chef is a pro cook with 10 years of experience and is also trained by Madam Kim personally.

7. How far, from customer feedback, what are your best sellers or popular dishes?
From the feedback that we have gathered so far, we have a few hot favourites amongst our customers. They are:
- Unique-sauce chicken (sweet-tasting with tender meat)
- Thai-style fish (tender, spick and boneless)
- Cereal-fragrant prawns (fragrant and crispy)
- Green curry chicken (spicy and creamy)
- Black pepper pork slice (tender and juicy)
- Broccoli and mushrooms (healthful and tasty)

8. What is the delivery timeline like, can the customer request for certain time?
The delivery time is between 3 pm to 7pm, as we only start cooking from 12pm to 3pm. This is to ensure that our food is always at its freshest. Though we understand that the norm of catering companies is start cooking as early as 9am, Madam Kim strongly believes not to compromise on our food quality. If the customer requests for a specific time for the delivery order, we will try to prioritise that order to meet the time within the hour (+/- half and hour).

9. What areas in Singapore do you cover?
At the moment we cover the entire East zone, Bukit Batok, Choa Chu Kang, Hougang and Sengkang. It is in our business plan 2006 to reach out to the whole of Singapore, as we have received many requests from other parts of the island. By reaching to more areas, it certainly means an increase in our staff strength as each driver is only allowed to deliver to 25 to 30 households within a reasonable proximity and time of 3 hours.

10. What is the history of the company? Is the cook specially trained in vegetarian cuisine?
Established in the new millennium, Kims' Kitchen was founded by Madam Kim who is from a family in the food industry. The Tiang family owns coffee shops since the 70's and subsequently progressed into The Oasis at the Kallang Stadium. Being in the food industry personally for 20 years, Madam Kim has tasted countless number of buffets and home-cooked delivery food menus but she felt that none really met up with her high expectations in quality, variety, consistency and taste.

With this in mind and also from the passion in the food business, Madam Kim started Kim's Kitchen by the belief that "every chef can whip up a good dish, but not all are dedicated to cook with their hearts". This is how we believe that we have made a difference with our customers - as we put heart in all that we do. Our company belief is "to serve upon others only what is good enough for our own home". Thus, not only do our chefs meet the stringent requirements in terms of skills, more importantly, they must share our passion. Though our chefs are trained in vegetarian cuisine but Kim's Kitchen does not specialise in vegetarian cuisine.

11. How long has Kim's Kitchen been operating, is it a family-run business?
Kim's Kitchen has been operating for more trhat 6 years since early 2000. We have slowly progressed to be one of the recommended catering companies in the market. Madam Kim and her eldest son run this business together and it will be passed down to the next generation of the Tiang family.